Headroom is operated by Headroom Technology Ltd ("Headroom", "we", "us", "our"), a company registered in England & Wales (company number 17361252), registered office Little Tillingham, 103 Winchelsea Road, Rye, TN31 7EL. You can reach us at contact@headroom.technology. We are registered with the UK Information Commissioner's Office under registration number ZC221029. How we handle personal data is set out in our Privacy Policy, which forms part of these terms.
These Terms & Conditions govern your access to and use of the Headroom platform, website and services (together, the "Service"). By creating an account or using the Service you agree to these terms. If you are using the Service on behalf of a business, you confirm you have authority to bind that business, and "you" means that business.
Headroom helps renewable-energy installers and developers assess grid capacity and prepare grid connection paperwork. The Service includes:
Headroom does not act as agent and does not lodge applications with any Distribution Network Operator ("DNO"). You submit through your DNO portal.
Grid screening and Grid Verdicts are indicative decision-support only. They are based on third-party data that may be incomplete, out of date or inaccurate, and they are not a grid connection offer, a guarantee of available capacity, or engineering or professional advice. A "PURSUE" verdict does not mean a connection will be approved. All formal capacity and connection decisions rest solely with the relevant DNO. You remain responsible for your own commercial and engineering decisions and for verifying results before relying on them.
Headroom prepares application material. You lodge it. When you use a document pack:
You must provide accurate registration details and keep your login credentials secure. You are responsible for activity under your account. We may suspend or close accounts that breach these terms.
Grid screening is available free of charge. Paid features are offered on the plans published on our pricing page (for example a Starter subscription and pay-per- application document packs). Fees are stated exclusive of VAT unless otherwise indicated.
Subscriptions. Subscriptions renew automatically for successive periods unless cancelled before the renewal date. You may cancel at any time and your plan then runs to the end of the period you have already paid for. We do not charge a cancellation fee and we do not pro-rate a part-used period.
Document packs. A document pack is generated and made available to you immediately, so it is a digital product supplied at once. Once a pack has been generated, the fee for it is non-refundable except where required by law or where the pack could not be produced.
If we say two different things. Where the refund policy shown to you at the point of payment differs from this section, the position shown to you at the point of payment applies.
We may change our fees on reasonable notice, effective from your next billing period.
The Service incorporates data from third parties (including UKPN, the ENA, PVGIS / EU JRC and DNOs). That data is provided "as is". We are not responsible for its accuracy, availability or for decisions those third parties make.
The Service, its software, branding and content are owned by Headroom Technology Ltd or our licensors. We grant you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes. Documents generated for you may be used for your grid connection applications; all other rights are reserved.
Nothing in these terms limits liability that cannot be limited by law (including for death or personal injury caused by negligence or for fraud). Subject to that, and to the maximum extent permitted by law:
You agree to indemnify Headroom against claims and losses arising from your breach of these terms, your misuse of the Service, or inaccurate information or authority you provide (including in connection with applications you submit using material generated by the Service).
You may stop using the Service and cancel any subscription at any time. We may suspend or terminate access where you breach these terms or where necessary to protect the Service or comply with law. Provisions intended to survive termination (including sections 4, 9, 10, 11 and 12) will continue to apply.
We may update the Service and these terms from time to time. Material changes will be notified by posting an updated version with a new "last updated" date, and where appropriate by other reasonable means. Continued use after changes take effect constitutes acceptance.
These terms are governed by the laws of England & Wales, and the courts of England & Wales have exclusive jurisdiction, subject to any mandatory rights you have under applicable law.
Questions about these terms: contact@headroom.technology.